Support
Something isn't working.
Backup stuck, restore confused, a preference that won't save. We answer within one business day; usually within hours.
support@macup.appContact
Email us. We answer.
Three inboxes, three purposes. Pick the one that fits what you need, and send. A real person reads it.
Reach the right inbox.
We don't route by topic guess. These go straight to the team that can actually help.
Sales and MSP partnerships
Team pricing, volume, reseller.
Looking at macup for a studio, an MSP fleet, or a multi-license order. Ask us what fits. We can put a call in the calendar the same week.
sales@macup.app Book a 20-minute callSecurity disclosures
Responsible-disclosure inbox.
You've found something. Please tell us first. We follow a 90-day disclosure window and offer safe-harbor for good-faith research.
security@macup.app See the full policy →Press and partnerships
Writing about macup, or collaborating.
Journalists, podcasters, and reviewers — we can move fast on embargoes, specimens, and interviews. Partnerships and co-marketing welcome.
press@macup.appSomething feels slow?
Before you write in, check status.macup.app — any incident we're aware of is posted there in real time, with updates every fifteen minutes until resolved.
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